Shipping & Returns

Shipping Policy

These are White Knight Toys’ General Shipping Terms that apply to all shipping options.

 

* Delivery times are measured in business days.

 

* The estimated arrival date is not a guarantee of when the package will be delivered.

* We do not process orders on weekends or Canadian holidays.

* While White Knight Toys’ and our shippers will make every effort to get your order to you within the allotted time, processing delays may occasionally occur.

* We do not deliver to PO boxes.

*Your total cost for the purchase of any product will include the shipping and handling charges shown on your final invoice.

*White Knight Toys will advise you of estimated shipping dates, but White Knight Toys will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, provincial, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

Return & Exchange Policy

These are White Knight Toys’ Return and Exchange Terms that apply to all shipping options.

* Unopened items, with a receipt and in original packaging can be returned within 10 days of purchase for a refund to the original method of payment or to receive an exchange.

* A 25% restocking fee will be deducted from the amount refunded or the exchange value due to the importance of maintaining impeccable packaging quality.  

* Items that are opened, damaged and/or not in resalable condition are not be eligible for a refund or exchange.

* Your original shipping fees are non-refundable in the case of a returned product. Those fees are paid for the services provided by and to the original carrier, and will not be refunded to you if your item is returned for a refund to White Knight Toys.